There have been significant updates to the ISO 9001 quality management and ISO 14001 environmental management standards. These include a number of changes which tighten up or expand existing requirements, plus a major restructure, and change of emphasis.
5 Reasons why the standards have been updated:
- To better reflect current management systems thinking – such as increased emphasis on process and risk management.
- To better facilitate integrated systems e.g. covering quality, health & safety, environment, information security etc.
- To improve relevance to service industries. It has long been a complaint by those in service industries that standards such as ISO 9001 were primarily focused on manufacturing industry.
- To improve relevance to diverse business models (e.g. online business, virtual offices etc.)
- To address the increasing complexity of business environment
Now we know the drivers for changes, let’s take a look at the changes themselves.
The Top 5 changes for ISO 9001:2015
- Less emphasis on documentation. There are no longer requirements for a quality manual and documented procedures. That doesn’t mean you can’t have them – you just don’t have to. Requirements for documentation are greatly reduced, with greater emphasis being placed in other elements of management systems.
- Risk-based thinking. There are requirements for consideration of risk and opportunities throughout the new standard. While the text of ISO9001:2008 did not mention risk, it’s now mentioned over 40 times – a clear indication of the importance attached to it.
- More explicit requirements for the process approach to quality management. Although the prevvious ISO9001:2008 standard referred to the process approach, much more specific requirements are introduced to demonstrate how that is applied.
- Enhanced requirements for Leadership by top management. It will no longer be acceptable for top management to appoint a representative and leave all Quality matters up to them. Previous requirements for Commitment have been expanded to include specific requirements for leadership to be actively demonstrated.
- A new high-level clause structure and changes in terminology. These are common to those already introduced in other management system standards - such as ISO 27001 for Information Security, and planned for the new ISO 45001 OHS standard. This particular change will be most significant - and of particular benefit - to those seeking to address multiple standards in an integrated system.
The combined effect of these changes will make the standards of greater relevance to more organizations, and should lead to better management systems. However, to maintain certification, your organization will need to review and update its existing system.
To help you do that more efficiently and effectively, Qudos can facilitate a private ‘Bridge the Gap’ Transition Workshop at your premises or ours that includes:
- Summary of the new standards.
- Practical exercise - Gap analysis against the new standards.
- Practical exercise - Understanding the context of your organisation.
- Practical exercise - Process planning.
- Each student receives a USB Drive with valuable tools and resources for your new management system.