The following are the terms and conditions of using the web site - www.qudos-software.com. Your use of this web site indicates your acceptance of these terms and conditions. if you do not agree to them, do not use the web site. The information on this web site is provided - without prejudice or warranty of any kind. You agree to indemnify, hold harmless, and defend Qudos Management Pty Ltd, its owners, employees and business partners from, and against any other claims, lawsuits or expenses whatsoever arising from the use, or misuse of this web site.
Qudos Management Pty Ltd assumes no responsibility for any errors or omissions in the information, software or documents that are referenced or linked to this web site. The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without express, prior, written permission from Qudos Management Pty Ltd. All rights, trademarks, logos and product names of applications software, and documentation used, or referred to are the property of their respective owners. Qudos Management Pty Ltd does not confer or infer to the user the right to use such property.
You are prohibited from posting or transmitting to or from this web site any libellous, obscene, defamatory, pornographic, or other materials that would violate any laws. However, if such communications do occur, Qudos Management Pty Ltd will have no liability related to the content of any such communications.
Refunds and returns policy
Software: Please choose carefully as you are not entitled to a refund or exchange if you simply change your mind or cannot provide an operating environment that meets the system requirements.
If a CD or DVD is faulty, you can return the product to us for a replacement within 28 days of purchase. Proof of purchase is required. Qudos reserves the right to assess the condition and age of returned goods prior to offering a replacement, as certain conditions of the goods may result in an exchange being refused.
Online subscriptions: No refunds are available unless we are required to do so by law.
Training cancellations and changes:
A booking may be transferred to a colleague or to a later session, or cancelled for a refund - providing notice is received by Qudos in writing 10 or more business days before the training date. No changes or refunds are possible within 10 business days of training date. Qudos reserves the right to cancel or postpone a training session due to circumstances beyond its control. If a training session is cancelled or postponed by Qudos, an alternative session or full refund on the training cost will be offered. Qudos will not be responsible for any travel or accommodation costs incurred.
Delivery policy and time frames
For software products with physical fulfillment by CD or DVD: we will despatch within 2 busines days of payment. Unless otherwise arranged, delivery to Australian customers is by Australia Post Registered or Express Mail. Delivery to overseas customers is by courier. For software products with online fulfillment: Hosted installations of Qudos 3 will be live within 2 business days of payment. Login for subscription memberships of Qudos Club will be advised within 1 hour of payment.
If you have any comments, concerns or suggestions regarding these terms and conditions, please contact: support@qudos-software.com