Procedures help to provide guidance and communicate business rules.
The format of the sample procedures is ideally suited for both hard copy
printing and electronic distribution.
While remaining perfectly suited for printing, the sample procedures
in Quality Manager have been optimised for on-screen viewing. They utilise
standard - but little known - features of MS Word to provide a stunning appearance
and easy navigation.
Quality Manager includes several alternative sample procedures for each
of the clauses in ISO 9001:2000 where they are compulsory e.g.:
 Control of documents
Control of records
Internal audits
Nonconforming product
Corrective action
Preventive action
Many other sample procedures are also provided. Some are in a traditional text format, while
others include flow charts and other graphical components.
In line with modern trends, Quality Manager also includes model process plans
for planning and controlling business processes - these may take the place of many procedures
to offer a 'Lite' documented quality system.
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Illustrations: The appearance of all procedures in
Quality Manager may be changed in a mouse click from web view (as above) to print view (as below)
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