"Quality Management is about satisfying the needs and expectations of customers, while meeting the objectives of your own organisation"

To consistently achieve a high level of performance and continuously improve, it is not viable to rely on a few individuals - there must be systems in place.

Quality management systems are typically based on the international standard ISO9001. This is the most widely recognised standard in the world. Most observers agree that its tenets are grounded in good business practice, and a practical system can offer many benefits to an organisation. An ISO9001 Quality Management System can be implemented in just about any industry, size, or type of organisation.

The challenge for business owners and managers is to interpret its requirements in a way that suits their organisation and circumstances, to implement a system that effectively and efficiently works for them.

Solutions to help you

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"Qudos offers unbeatable software, training and consulting services for ISO9001 quality management."

The world-beating Quality Manager is the ideal solution to getting your own system started - helping you better understand quality management, plan, and document your system. It is packed with guidance, case studies, and sample policies, procedures, forms, standard letters, and many other documents.

Qudos 3 offers the worlds' most integrated solution for quality management - with superior functionality and content including a full version of Quality Manager.

• Plan Objectives and monitor progress on actions to reach your targets
• Distribute and control important documents such as policies, procedures, and emergency plans
• Schedule and record internal audits
• Plan and record minutes of management review meetings
• Maintain records of training
• Assess performance of your quality-related processes, products and services, suppliers and contractors
• Identify and assess hazards and risks
• Plan preventive / corrective / improvement action and then assign, record and track those actions.

With its web technology and powerful SQL database, Qudos 3 offers genuine multi-site / off-site capability. Its flexible design lets you integrate quality management with other compliance and risk issues like OHS and Environmental management.

This article summarises the correspondence between Qudos 3 and ISO 9001, and serves to illustrate how comprehensively it can help you address that standard. 

  Download article - Addressing ISO 9001 with Qudos 3

Qudos and its partners can offer a complete quality management service, by combining the supply of software with training to help you configure and use it most effectively, and experienced consultants to help you develop, document and implement your system. More about our quality management consultancy and training services.

Qudos Internal Auditor Training can help you take a risk-based approach to achieve better outcomes from your QMS internal audit programme, and make the most cost-effective use of resources.